Case studies / Social work

Marks & Spencer

A new TikTok page and a local line that made a British brand feel at home with Malay audiences over Ramadan.

Sector
Retail
Market
Malaysia
Channels
  • TikTok

The results

  • +134%TikTok followers in 40 days, from 29 posts
  • 1.2Mviews on the 29 TikTok videos
  • 1.3Mhashtag views for #SegalanyaDiMandS

The work

The task

How do you grow brand relevance among Malay audiences, and build the follower base of a new TikTok page, during Ramadan?

Our approach

  1. 1

    Created a local line for the well-known British brand: “Segalanya Di Marks and Spencer”.

  2. 2

    Came up with, shot and edited a mix of on-trend, on-brand photo and video content featuring star products.

  3. 3

    Brought Raya touches into the content to put the brand in a local context.

  4. 4

    Made each piece in the format that suits the platform best.

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