Case studies / Social work

Ili Pot

Keeping an online-only, pandemic-born food brand growing once diners had every choice again.

Sector
Food delivery
Market
Malaysia
Channels
  • Facebook
  • Instagram

The results

  • +345%more new Facebook followers in our first quarter than in the quarter before
  • +108%organic reach for the quarter
  • +123%average post engagement rate versus the previous quarter
  • +289%engaged users on Instagram versus the previous period

The work

The task

How do you raise awareness of a new brand and get its target audience interested in it?

Ili Pot Steamboat & Grill Delivery is one of the brands that saw the pandemic as a chance to meet new consumer habits, and it grew quickly as people moved online in 2020.

As COVID-19 became endemic and the market reopened, a brand with no physical store faced a new challenge: keep the momentum and win people over from a sea of food choices, online and offline. We helped Ili Pot keep growing through what we do best: strategy, social media management and media buying.

Our approach

  1. 1

    Ran a mix of created and curated always-on posts relevant to the target market: food reels, set shout-outs, recipe videos and stop motions.

  2. 2

    Gave the brand context with content tied to occasions, such as International Cat Day.

  3. 3

    Joined current trends (such as Little Miss) to stay relevant.

  4. 4

    Ran occasional contests to give the page an extra boost of engagement.

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