Case studies / Social work

Guocera

Making people care about a low-involvement product like tiles, across four social platforms.

Sector
Tiles
Market
Malaysia
Channels
  • Facebook
  • Instagram
  • TikTok
  • Xiaohongshu

The results

  • +86.1%average engagement rate per post on Facebook
  • +755followers on the new TikTok page in one month
  • 1,037post reads on the new Xiaohongshu page in one month, from 3 organic posts
  • +19.9%Instagram profile views in a month

The work

The task

How do we raise brand awareness and make potential customers care more about a low-involvement product like tiles?

Our approach

  1. 1

    Built a mix of lifestyle and brand content (such as award posts), with a different focus each month to cover Guocera’s range of products.

  2. 2

    Explored different formats: reels, carousels, statics, GIFs and short videos.

  3. 3

    Gave the brand context by tying content to monthly occasions, such as International Cat Day, linking cats and tiles.

  4. 4

    Made each piece in the format and style that suits its platform best.

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