Case studies / Media work

Bask Bear Coffee

Reaching a broader but still relevant audience near Bask Bear stores, and lifting brand consideration.

Sector
Coffee chain
Market
Malaysia
Channels
  • YouTube
  • TikTok

The results

  • +3.2%absolute lift in ad recall, with 31.2k lifted users
  • −45%TikTok cost per reach compared with past campaigns
  • +10.41%app downloads month on month (April 2024), after +2.95% in March

Adstra Miles took over Bask Bear’s media in March 2024.

The work

The task

How do we help Bask Bear reach a broader, yet highly relevant, audience and ultimately increase brand consideration?

Our approach

  1. 1

    Targeted by location, reaching people who live near a Bask Bear store instead of targeting broadly, one step closer to bringing them through the door.

  2. 2

    A/B tested ads in English and Bahasa Malaysia, so every audience saw ads that felt relevant and native to them.

  3. 3

    Ran YouTube Brand Lift studies to measure how well the digital campaigns were working.

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